CallMiner’s Eureka Platform and Managing Cross-Channel Conversations

Carly Read
Senior Reporter

CX Today's Carly Read hosts Jeff Gallino, CTO & Founder at CallMiner

Strategy

Watch on YouTube.

In this session we discuss the following:

  • Introduction to the CallMiner Eureka Platform
  • The key is to managing customer conversations across lots of different channels, and how CallMiner can help
  • How organisations should choose the right analytics partner to get a single view of their customer journeys
  • The importance of partners to CallMiner

For more information, visit CallMiner.

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