Comstar Named 8×8’s XCaaS Partner of the Year

Award was presented during 8×8’s inaugural Channel Partners Awards

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Comstar Named 8×8’s XCaaS Partner of the Year
Contact CentreInsights

Published: August 6, 2021

Carly Read

Comstar Technologies been recognised as 8×8’s XCaaS (Experience Communications as a Service) Partner of the Year for North America.

This coveted award was presented during 8×8’s inaugural Channel Partners Awards, which was held virtually on the company’s award-winning video platform.

8×8, a leading SaaS (Software as a Service) provider of contact centre, voice communications, video, chat and API solutions, launched its Channel Partner Awards as a way to honour and celebrate its leading North American partners for their continued support and success in delivering accessible communications to businesses around the world.

Warren Reyburn, Senior Vice President of Sales and Marketing at Comstar Technologies, said: “Winning this prestigious award is a testament to our team’s commitment to the channel and delivering the most robust, innovative solutions to our customers.

“Over this last year, we’ve seen employee and customer experience demands dramatically shift. As these needs continue to evolve, 8×8’s XCaaS allows us to deliver a cloud-based communications deployment model that erases the boundaries between functional silos, providing organisations with the flexibility and resiliency needed to stay competitive while improving experiences across channels.”

As 8×8’s XCaaS partner of the year, Comstar can respond to the new needs of businesses by delivering a single integrated platform that includes cloud-native contact centre, voice, chat, video and CPaaS (Communications Platform as a Service) capabilities.

Recently launched XCaaS enhancements further support growing digital workforce requirements and include:

  • Support for video meetings with up to 500 active participants
  • Advanced mobility to drive organisation-wide collaboration for a hybrid workforce
  • Deeper integration with 8×8 Voice for Microsoft Teams

These enhancements will allow Comstar to strengthen its client relationships with companies that require additional workforce mobility and video meeting capabilities. By leveraging 8×8’s expanded integrated communications, collaboration, and customer engagement capabilities, Comstar customers will unlock new opportunities to improve their employee and customer experience and engagement.

Bobby Hall, Vice President of North America Channels, 8×8, added: “The XCaaS Partner of the Year category wasn’t even close because Comstar attacked the market by following our messaging and being specialists both from the UC as well as the contact centre side.

“Comstar Technologies is a very unique group that possesses an unmatched ability to meet the customers wherever they are in their digital journey, so we can work in tandem to deliver our XCaaS solution.”

In addition to being named XCaaS Partner of the Year, Comstar was also the first 8×8 channel partner to offer the company’s CPaaS solution. Comstar’s progressive portfolio also includes 8×8’s cloud communications, video collaboration, and contact centre solutions through its nationwide footprint of direct and indirect sales channels.

 

 

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