UJET, the world’s first and only CCaaS 3.0 cloud contact centre provider has announced that PlanetOne, the IT channel’s preferred business partner for identifying and delivering cloud-based solutions, has joined the UJET Channel Partner Programme.
UJET’s Chief Operating Officer, Vasili Triant said:
“PlanetOne’s growing network of channel partners across the U.S., along with its focus on both the partner and customer experience, makes them an ideal master agent for UJET and our rapidly expanding channel partner program.”
As the newest UJET Master Agent, PlanetOne will provide its agents and solution provider partners with full access to UJET’s cloud contact centre platform and features. This will enable businesses to fully integrate support into their existing mobile and web experiences, thanks to UJET’s unique approach to embeddable experience. Partners will also be able to access the new UJET Virtual Agent to get proactive, conversational AI which empowers both customers and contact centre agents.
Chris Werpy, Chief Operating Officer at PlanetOne, said: “We are excited to add UJET’s CCaaS 3.0 to PlanetOne’s growing technology portfolio. UJET’s technology is proven and the team knows how to deliver an exceptional customer experience while reducing costs and streamlining operations.”
“With UJET, channel partners can help businesses further eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey”, adds Werpy.
UJET’s channel programme provides support to strategic business partnerships, master agents, and integrators that want to enrich and diversify their portfolio, boost business growth, and partner with a leader in contact centre digital transformation.
