Watch and subscribe on YouTube.
In this session we discuss the following:
- What is a next-generation contact center?
- What is a super-agent?
- Why is AI in the contact center a gamechanger?
- Why is a programmable contact center crucial to CX success?
If you’re looking for more information on this topic visit Cisco.
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel.
You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.