Contact Center Day AWS Contact Center Day

Contact centres have been rapidly evolving to keep up with the increase in customer demand and expectations. Now, contact centre and customer service professionals are accelerating the rate of innovation with automation, personalization, and unique customer experiences.

Join our online event to explore contact centre best practices, hear stories from leading experts in customer service, customer experience, and contact centre technology, and learn how to leverage Amazon Connect to accelerate your contact centre modernization.

AWS Contact Center Day is a free event designed to give business leaders the opportunity to dive deeper into customer experience and the future of contact centres. We invite you to review the agenda and join us for any or all of the day’s sessions that interest you.