NiCE World 2026 Orlando
Orlando, USA
08 Jun 2026 - 10 Jun 2026
NiCE World 2026 Orlando is NiCE’s flagship CX and AI conference, bringing together CX leaders, practitioners, and partners to explore the latest in experience automation, AI-driven customer engagement, and what’s next for contact centres and service operations. The programme includes 100+ presentations and 100+ hours of content, alongside breakout sessions, live demos, and expert-led learning.
Key speakers & presenters (announced):
- Scott Russell, CEO, NiCE (Keynote)
- Jeff Comstock, President, Product & Technology, NiCE
- Philipp Heltewig, Chief AI Officer, NiCE
- Jason Sudeikis, Closing session storyteller
- Nick Jonas, musical performance (celebration party)
Why attend (reasons for readers):
- Get a front-row view of NiCE’s product vision and innovation roadmap, especially around agentic AI, copilots, and automation.
- Learn practical takeaways via breakout sessions and EDU training (multiple tracks) to apply to real-world CX and service challenges.
- See solutions in action on the show floor with demos and access to specialists via “Expert Bars”.
- Network with a large peer group of 2,500+ global CX leaders and ecosystem partners (including a Partner Pavilion).
- Celebrate CX success stories via the CX Excellence Awards, plus dedicated social events for informal networking.
