Reuters Customer Service and Experience Summit USA 2021
Online
02 Jun 2021 - 03 Jun 2021
Reuters Events: Customer Service & Experience USA 2021 is bringing together leaders from the world’s most influential brands to set a new standard for service & experience. Ensure your business is not left behind with the right tools, real-world benchmarks and organizational strategies to adapt your customer care strategy for an everchanging world.
Keynote speakers from:
- ESPN, Mastercard, Lenovo, TGI Fridays, Auto Nation, PVH Corp, Thomson Reuters, Johnson & Johnson, The North Face, Nissan North America, Orlando Magic, CVS Health, Freshly, Medtronic, Mack Weldon, Baltimore Gas & Electric, The AES Corporation, Nationwide, Bloomin’ Brands, Comcast and PECO Exelon Corp
The agenda for this event includes:
- Strengthening service & experience with technology: Gathering & utilising customer data to enhance CX. Maintaining customer-centric culture while working remotely
- Meeting consumer demands head-on: Keeping up with digital demands
- The CX leader of the future: What’s next for CX? 2021 & beyond
