ServiceNow Knowledge 2026

ServiceNow Knowledge 2026 is the premier event for learning how to put AI to work, taking place 5–7 May 2026 in Las Vegas. The event focuses on moving from AI hype to practical implementation, helping attendees build AI agents and engage in ‘vibe coding.’ It features over 300 sessions and labs, alongside CreatorCon and ServiceNow University, positioning ServiceNow as your AI control tower.

Speakers & Presenters

ServiceNow Knowledge 2026 promises:

• Bill McDermott, CEO of ServiceNow, delivering the opening keynote
• Amit Zavery, CPO of ServiceNow, sharing keynote insights on product vision and the AI platform
• Idris Elba, Emmy-Nominated Writer, Producer, and Actor

Who Should Attend?

The event is aimed at leaders and teams across:

• CX & IT Leaders: Those looking to implement practical AI, streamline workflows, and prove business impact through smart applications.
• Developers & Architects: Technical professionals wanting hands-on AI experience through CreatorCon.
• System Administrators: Teams looking to earn new certifications and master newly released features on the AI Platform.

Why Attend – Reasons for CX Today Readers to Go

• Go from hype to how with AI Learn practical AI implementation strategies and discover how to build AI agents that transform customer and employee experiences.
• Deep dive into 300+ sessions and labs Get hands-on training for workflows and smart apps through ServiceNow University and CreatorCon, tailored for all skill levels.
• Earn new certifications Take advantage of dedicated training to earn skills and certifications on ServiceNow’s newly released platform features.
• High-impact networking Connect with peers and experts from top global businesses like FedEx, CVS Health, and Rolls-Royce, and get your questions answered at the Expo.
• An unforgettable after-party Celebrate your learnings at the iconic Sphere in Las Vegas, featuring an exclusive DJ set by IDRIS and a live performance by the Backstreet Boys.

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