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Scottish Power, Ovo, British Gas Customer Service Maligned in Damning New Survey
Data & Analytics
Zendesk to Acquire Service Automation Provider Ultimate
CRM
Zoho Achieves ‘Record’ 100 Million Users
Gladly Snaps Up Thankful, Launches AI & Automation Platform
Top 7 Reasons to Buy CX Video Solutions in 2023
Comparing Customer Experience Video Tech in 2023
Zendesk Pulls Itself Closer to Amazon Connect
8 Insightful E-Commerce Case Studies To Read In 2023
Talkdesk Debut No and Low-Code Custom Call Center Tools
What Is Courtesy Calling, and How Can It Enhance CX?
HubSpot Launches Innovations to Fight the “Current Crisis of Disconnection”
WFO
Reimagining the Helpdesk: CX Today Expert Round Table
Most Popular Helpdesk Reviews to Read in 2022
The Hottest Trends in Helpdesk Technology for 2022
A Guide to Comparing Helpdesk Tech in 2022
Essential Helpdesk Events for your Calendar 2022
