Online survey provider Typeform has integrated with Square, the payment solutions provider, to help online sellers acquire and engage customers.
Sellers using Square can now embed Typeform solutions in their e-commerce workflows to enhance their checkout experiences with conversational AI to drive more leads and loyalty.
Irana Wasti, Chief Product Officer at Typeform, said: “Now more than ever, businesses need to interact with their customers online in a way that is helpful, human and scalable.”
“Thanks to Typeform’s seamless integration with Square Online, sellers can offer unique, personalized engagement at scale powered by world-class design and technology, without needing programming skills or massive support teams.”
Typeform solutions for Square Online include the first quiz-based product recommendation tool in the Square App Marketplace, using interactive design and conversational AI. Harnessing these, sellers can provide highly-personalised product recommendations. With Square, sellers may also integrate in-store and online sales journeys.
Not too long ago, Typeform closed a $135 million Series C funding round, which will be invested into product development, team expansion, and new partnerships across its platform.
