Voice app design and prototyping startup Voiceflow has closed a $20 million Series A funding round led by Felicis Ventures. The company’s platform supports thousands of voice apps across many platforms and is working on expanding its enterprise customer base with additional features and tools.
Voiceflow’s collections of tools enable developers to design and build voice apps for any supported system. The designs can be prototyped and prepared for publication on a number of platforms, acting like self-contained voice assistants able to adapt to their surroundings.
Earlier this year, Voiceflow gathered many of its updates into a comprehensive revamp of its platform called Voiceflow V2, focusing on enabling designers to deploy voice apps built for one platform to publish them on others.
The multi-channel voice app could then be used on platforms such as Facebook Messenger, Slack, Twilio, and WhatsApp.
The company counts more than 75,000 users whose creations handle more than 300 million interactions a year, with numbers constantly increasing as more and more companies use AI voice apps to talk to customers.
Voiceflow provides options for brands who don’t want minimal or no coding experience to stop their plans.
Voiceflow CEO Braden Ream said:
“We’re doubling down on our existing strategies. Our long-term plans focus on enterprise. We’re steadily expanding and will be doubling our engineering team over the next three months or so.”
Voiceflow’s comprehensive platform stands out in the ever-growing conversational AI market. The startup also added the Google Assistant Investments Program to its roster of investors, joining Amazon’s Alexa Fund on the list.
