SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include:

– Super easy-to-use platform.

– Chat-like Surveys enabling highly engaging conversational surveys.

– Classic Surveys asking one question at a time.

– Offline surveys that let you collect feedback even from the remotest of places, internet-free.

– NPS surveys to measure customer sentiments and workflow with a single question.

– Wide range of question templates to choose from.

– Click-free dashboard and highly advanced report filters for generating insightful reports.

– Efficient user management to optimize your workflow.

– Optional open-ended follow-up question for NPS surveys to close the feedback loop.

– Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.

– Survey Sharing across multiple channels to quickly get responses.

– 1500+ integrations to avoid the hassle of using multiple tools.

– Custom CSS to add your own personal touch to every survey.

– White labeling to customize every element of your survey.

– Sub accounts to manage surveys independently under just one parent account.

– Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.

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