Leading international service provider of Work Anywhere™ solutions Evolve IP announced that Bridgepointe has joined its growing partner programme.
Founded in 2002, Bridgepointe Technologies helps clients achieve optimal IT results by presenting the right suppliers for their unique CX challenges.
Bridgepointe provides Evolve IP with a key strategic partner that has national reach and matches clients with the company’s full suite of communications, collaboration and digital workspaces productivity solutions.
Tim Allen, EVP of Business Development and Founding Partner of Evolve IP, said: “Bridgepointe prides itself on being a strategic partner and acting as an extension of their client’s IT teams. We use those exact words when describing how Evolve IP works with our customers.
“Those shared values ensure that when Bridgepointe clients work with Evolve IP, they’ll feel confident about the solutions being provided as well as how their clients’ IT teams are supported.”
Bridgepointe will bring the following enterprise-grade solutions to market:
- Virtual Desktops: Evolve IP’s digital workspaces enable organizations to support hybrid workforces. Workspaces feature integrated single-sign-on, multifactor authentication, virtual desktop / desktop-as-a-service with Real-Time Audio and Video (RTAV), and hosted Windows applications. Noted by both Gartner and Frost & Sullivan, Evolve IP’s award-winning solution ensures employees can access all of their data and applications on virtually any device, anywhere, at any time
- Microsoft Teams Direct Routing: Evolve IP natively integrates enterprise-grade communications services with Microsoft Teams enabling employees to work anywhere, on every connected device, without 3rd party bots, browser extensions, or additional software. Additionally, it delivers market-leading features like business SMS, call recording with AI speech recognition, access via digital workspaces, and enterprise features like contact centre, receptionist clients, multi-level hunt groups, and more
- Omni-channel Contact Centre: Evolve IP’s contact centre software ensures agents can deliver a great customer experience and build lasting relationships. The solution includes all of the features needed to build a world-class contact centre and costs 30-40% less than alternative solutions. Noted in Gartner’s CCaaS Magic Quadrants, Evolve IP’s solution can be integrated with Microsoft Teams and digital workspaces, ensuring agents are not only connected to customers, they remain engaged with the rest of the business
- Unified Communications: Evolve IP’s UCaaS service from Cisco delivers award-winning collaboration (video, chat, conferencing, and more) and crystal-clear voice services that integrate with the applications businesses are already deploying on any connected device. With a proven history of 99.999% uptime, the solution provides enterprises with business continuity no matter where employees are working or what is happening inside or outside their offices.
Scott Evars, Co-Founder of Bridgepointe Technologies, added: “Evolve IP’s ability to integrate and bundle computing, communications, and collaboration solutions together solves a challenge that many of our clients are dealing with today.
“Their market-leading solutions like managed desktops that seamlessly integrate Teams, Zoom, and other voice video collaboration services far and away outpace other technology providers. We’re thrilled to be able to match them with the right clients and prospects and the opportunity to grow both of our companies.”
Based in San Mateo, California, Bridgepointe has extensive experience consulting with clients on managed desktops, IT infrastructure, and virtualization/cloud computing. In addition, the firm has expertise with collaboration, UCaaS, and CCaaS solutions.
