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Talkdesk announces Voyager for long-horizon customer journeys12 Nov 2026ServiceNow Launches Autonomous CRM Engine to Speed CRM deployment12 Nov 2026Microsoft's Quality Evaluation Agent Finally Gets a Memory12 Nov 2026Microsoft Lands in Both Gartner Quadrants That Matter for Service12 Nov 2026Salesforce Catalog Tells AI Agents How Your Org Actually Works12 Nov 2026Optimove Aims to Speed Up CRM Campaign Onboarding11 Nov 2026Maersk Investigates Security Incident Involving Legacy System11 Nov 2026ServiceNow Adds Agentic AI to Integrated Risk Management Platform11 Nov 2026
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Also this week8 more stories from the last 7 days
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