In this session we discuss the following:
- The significance of the leaders quadrant
- The surprise placings of Five9, AWS and more
- Who is missing from the CCaaS Quadrant this year?
You can find a fully comprehensive breakdown of the Gartner Magic Quadrant for CCaaS 2021 here.
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.