In this session we discuss the following:
- How vital AI is in accelerating cloud migration
- The importance of deemphasising using AI as a cost-cutting tool
- What the future of the contact centre will look like post-pandemic
If you’re looking for more information on this topic, visit Five9.
Hosted by Carly Read, Senior Reporter at CX Today News – Customer Experience Technology News #CXNEWS #ArtificialIntelligence #CX
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.