Watch on YouTube.
In this session we discuss the following:
- How vital AI is in accelerating cloud migration
- The importance of deemphasising using AI as a cost-cutting tool
- What the future of the contact centre will look like post-pandemic
If you’re looking for more information on this topic, visit Five9.
Hosted by Carly Read, Senior Reporter at CX Today News – Customer Experience Technology News #CXNEWS #ArtificialIntelligence #CX
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