Is an AI-Centric Strategy REALLY the Best Option In Enterprise Communications?

CX Today's Charlie Mitchell hosts Dominic McDonald, CEO of ULAP and Dom Black, Growth Director & Principal Analyst at Cavell

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Published: October 16, 2024

Charlie Mitchell

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CX Today’s Charlie Mitchell introduces a discussion about whether an AI-centric strategy is REALLY the best option in enterprise communications?

For this discussion, he’s joined by two industry experts:

  • Dominic McDonald, CEO of ULAP
  • Dom Black, Growth Director & Principal Analyst at Cavell

During the video, the enterprise communications experts discuss:

  • The trend of tech vendors using the term “AI” in their product descriptions reducing their customers’ “purchase intentions”
  • Why brands may wish to take a non-AI-centric approach to enterprise communications
  • The verticals in which this conversation is most prevalent
  • What is ULAP doing to support businesses taking a non-AI-centric approach?

To find out more about ULAP’s enterprise communications solutions, visit ULAP.

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