The partnership paves the way for improved patient experiences
Google Cloud has partnered with Northwell Health, New York State’s largest healthcare provider to help the hospital network operate more efficiently and improve the overall quality of patient experiences.
The partnership will aid in Northwell’s digital transformation and harness cloud and AI capabilities to improve patient care.
Google Cloud will enable Northwell to enhance digital scheduling, automate payer interactions, and provide intelligent summaries of medical information. Moreover, it will become Northwell’s preferred cloud platform for infrastructure modernisation.
Michael Dowling, President and CEO, Northwell Health, said: “Digital transformation is critical to our long-term goals of further advancing clinical excellence in our health system.
“This partnership will help us deliver personalized experiences by safely and privately harnessing customers’ data to enhance care, well-being, and equity in care for our patients.”
Google will also provide nurses and clinicians with decision-making support to build trust and stronger relationships with patients.
As privacy and security are two of the most important aspects of storing patient data, Google Cloud will combine its reliable infrastructure with Northwell’s existing security controls to maintain a satisfactory level of privacy.
Joe Miles, Managing Director, Global Healthcare & Life Sciences Solutions for Google Cloud, said: “People want the same kind of seamless experiences and access to their healthcare that they have in other areas of their life, and healthcare providers need to meet these demands while also running the organization more efficiently.
“Northwell Health is taking the lead on innovation and interoperability to transform health and wellness for millions of New Yorkers.”
Besides forming partnerships in the healthcare sector, Google Cloud recently joined forces with the Dutch government to streamline digital processes for the public sector entities.