CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.
He’s joined by four prominent CX analysts to dissect the latest stories from the space – including news from Avaya, AWS, Genesys, and OpenAI (ChatGPT).
In this edition, our CX experts include:
- Jon Arnold, Principal of J Arnold & Associates
- Liz Miller, VP & Principal Analyst at Constellation Research
- Rebecca Wetteman, Principal at Valoir
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
Fauscette and Miller are also judges at our 2023 CX Awards. For more details into the event – and for information on watching the ceremony – visit this page.
Miss episode three? If so, catch up here: The Latest BIG News from AWS, RingCentral, and Salesforce.