In this session we explore the entrance of Zoom into the contact center market, discussing:
- Why Zoom made this move into the contact center space
- Key features within the Zoom Contact Center solution
- The decision to pursue this route after the failed Five9 acquisition
- The future of the Zoom Contact Center
If you’re looking for more information on this topic visit Zoom.
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.