Industry Events

Welcome to our new events page, despite many events being disrupted by COVID-19, most are either going virtual this year or being postponed. We will keep our listings up-to-date as updates come through.

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Browse all Events

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from23Feb

CCW Disrupt

Sydney, Australia and Online

02/23/2021 00:00 02/26/2021 00:00 Australia/ACT CCW Disrupt

from3Mar

Channel Live

Online

03/03/2021 00:00 03/04/2021 00:00 - Channel Live

from22Mar

Customer Contact Week Asia

Online

03/22/2021 00:00 03/24/2021 00:00 - Customer Contact Week Asia

from30Mar

Customer Self Service

Online

03/30/2021 00:00 03/31/2021 00:00 - Customer Self Service

from25May

Customer Contact Week

Online

05/25/2021 00:00 05/27/2021 00:00 - Customer Contact Week

from26May

Customer Contact Week ANZ

Online

05/26/2021 00:00 05/27/2021 00:00 - Customer Contact Week ANZ

from16Jun

Call and Contact Centre Expo

ExCel Centre, London, UK

06/16/2021 00:00 06/17/2021 00:00 - Call and Contact Centre Expo

from13Jul

CXN Live Contact Centres

Online

07/13/2021 00:00 07/14/2021 00:00 - CXN Live Contact Centres

from22Nov

Customer Experience Week Asia

Singapore

11/22/2021 00:00 11/25/2021 00:00 - Customer Experience Week Asia

Industry Events

CCW Disrupt

Channel Live

Customer Contact Week Asia

Customer Self Service

Customer Contact Week

Browse all Events

CCW Disrupt

Channel Live

Customer Contact Week Asia

Customer Self Service

Customer Contact Week

Customer Contact Week ANZ

Call and Contact Centre Expo

CXN Live Contact Centres

Customer Experience Week Asia

Event News

AWS re:Invent 2020: Machine Learning is the Future of Contact Center

Dreamforce: Salesforce Takes on Contact Center and Automation

Call and Contact Centre Expo Virtual Roundup