Industry Events

Welcome to our new events page, despite many events being disrupted by COVID-19, most are either going virtual this year or being postponed. We will keep our listings up-to-date as updates come through.


from23Feb

CCW Disrupt 

Sydney, Australia and Online
from3Mar

Channel Live 

Online
from22Mar

Customer Contact Week Asia

Online
from30Mar

Customer Self Service

Online
from25May

Customer Contact Week

Online

Browse all Events

View Past Events
from23Feb

CCW Disrupt 

Sydney, Australia and Online
add CCW Disrupt  to calendar 02/23/2021 00:00 02/26/2021 00:00 Australia/ACT CCW Disrupt 
from3Mar

Channel Live 

Online
add Channel Live  to calendar 03/03/2021 00:00 03/04/2021 00:00 - Channel Live 
from22Mar

Customer Contact Week Asia

Online
add Customer Contact Week Asia to calendar 03/22/2021 00:00 03/24/2021 00:00 - Customer Contact Week Asia
from30Mar

Customer Self Service

Online
add Customer Self Service to calendar 03/30/2021 00:00 03/31/2021 00:00 - Customer Self Service
from25May

Customer Contact Week

Online
add Customer Contact Week to calendar 05/25/2021 00:00 05/27/2021 00:00 - Customer Contact Week
from26May

Customer Contact Week ANZ

Online
add Customer Contact Week ANZ to calendar 05/26/2021 00:00 05/27/2021 00:00 - Customer Contact Week ANZ
from16Jun

Call and Contact Centre Expo

ExCel Centre, London, UK
add Call and Contact Centre Expo to calendar 06/16/2021 00:00 06/17/2021 00:00 - Call and Contact Centre Expo
from13Jul

CXN Live Contact Centres

Online
add CXN Live Contact Centres to calendar 07/13/2021 00:00 07/14/2021 00:00 - CXN Live Contact Centres
from22Nov

Customer Experience Week Asia

Singapore
add Customer Experience Week Asia to calendar 11/22/2021 00:00 11/25/2021 00:00 - Customer Experience Week Asia

Event News

AWS re:Invent 2020: Machine Learning is the Future of Contact Center

Dreamforce: Salesforce Takes on Contact Center and Automation

Call and Contact Centre Expo Virtual Roundup

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