Customer Connect Expo 2026

Customer Connect Expo is bringing together more than 3,000 attendees, 200+ exhibitors, 100+ speakers, and 50+ hours of content focused on the future of customer experience. The event is built for CX leaders, customer contact professionals, and technology buyers looking to sharpen strategy, discover new solutions, and stay ahead of fast-moving trends in AI, automation, engagement, and service operations.

For CX leaders, it’s a strong opportunity to hear directly from senior voices at organisations including Microsoft, BlackRock, AWS, and Spotify, while exploring practical ideas around innovation, customer engagement, digital strategy, and operational improvement. For buyers, the value is just as clear: with a large exhibitor floor and live breakout sessions, the expo makes it easier to compare vendors, evaluate emerging technologies, and identify tools that can improve efficiency, loyalty, and service quality. With 100+ seminar sessions, keynote content, and co-located access to Cloud Connect Expo and AI Connect Expo, it’s a solid event for anyone serious about building a smarter, more competitive CX strategy.