Zendesk Showcase London 2026

The event focuses on AI-led customer experience and Zendesk’s latest product innovations, with sessions covering AI Voice, Copilot, QA & AI Agents, Contact Centre, and Employee Services.

Attendees can expect a mix of keynotes, interactive workshops, live demos, and networking, alongside an expo and a closing party. Featured speakers include Adrian McDermott (CTO, Zendesk) and Vivianne Bendermacher (Tech Journalist).

Registration is via an online application, with attendance only confirmed once you receive a confirmation email. Spaces are limited, and a waitlist is available.

Reasons to attend

• See Zendesk’s latest CX product innovations, with an emphasis on AI
• Get practical takeaways via workshops and live demonstrations
• Learn about emerging capabilities across AI agents, voice, QA, and contact centres
• Hear directly from Zendesk leadership and industry speakers
• Network with peers at the expo and closing party