CX Today's David Dungay spoke to Omar Javid, CPO, Avaya at Gitex this week. Omar has been instrumental in refocusing the product development within Avaya and...
CX Today's David Dungay spoke to Omar Javid, CPO, Avaya at Gitex this week. Omar has been instrumental in refocusing the product development within Avaya and here he talks through some of the latest innovations being built on the Avaya Experience Platform (AXP)
In this session, we discuss the following:
1) An update on the product roadmap
2) Innovations on the AXP and the implementation of AI features
3) What is next for the Zoom partnership?
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