CX Today’s Charlie Mitchell hosts Michael McCloskey, CEO of Bright Pattern.
After a quick introduction into Bright Pattern, they deep dive on contact center AI, considering:
- The risks contact centers must be cautious of
- The opportunities that contact centers can grasp
- Bright Pattern as a contact center AI partner
Learn more about Bright Pattern’s CCaaS platform here.
For more on Bright Pattern’s TrustRadius Awards win, visit: https://www.trustradius.com/products/bright-pattern/reviews
Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
