Big CX News – A Dreamforce 2024 Review ft. Agentforce, Own Company, CCaaS Pilot Program, & More

CX Today's Charlie Mitchell presents a rundown of Dreamforce 2024, Salesforce's hallmark annual event.

Big CX News - A Dreamforce 2024 Review ft. Agentforce, Own Company, CCaaS Pilot Program, & More - CX Today News
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Published: September 26, 2024

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell presents a rundown of Dreamforce 2024, Salesforce’s hallmark annual event.

He’s joined by five prominent CX analysts to dissect the headlines, including:

  • Zeus Kerravala, Principal Analyst at ZK Research
  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, CEO & Principal Analyst at Valoir
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
  • Arun Prateek, a Senior Analyst at Everest Group

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