BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM

Five excellent customer experience analysts join CX Today's Charlie Mitchell to discuss trending CX stories

CRMCX TVWFOMicrosoftSalesforceNews Analysis

Published: August 11, 2023

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by five prominent CX analysts to dissect the latest stories from the space – including news from Microsoft, Salesforce, and Zoom.

In this edition, our CX experts include:

  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, Principal at Valoir
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
  • Shelly Kramer, Principal Analyst at V3B
  • Martin Schneider, Head of Research at Annuitas Research

Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.



CCaaSCRMGenerative AIWorkforce Optimization

Brands mentioned in this article.


Share This Post