Bright Pattern ‘Gets Real’ on AI and Agent Assist

CX Today's David Dungay speaks to Michael McCloskey, CEO, Bright Pattern

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Published: May 15, 2024

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CX Today’s David Dungay speaks to Michael McCloskey, CEO, Bright Pattern.

In this session, we discuss the following:

  • Where AI is having THE MOST impact in the contact center
  • AI use cases
  • Practical tips for implementing AI

For more information, visit Bright Pattern: https://www.brightpattern.com/

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