Getting Started with Contact Center AI

CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance

Sponsored Post
CX TVMust WatchInsights

Published: December 22, 2023

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell hosts Tom Martin, CEO of Glance.

We discuss how contact centers can get started with AI, considering:

  • Tom’s recommended starting steps
  • How this differs from “typical” approaches
  • Mistakes contact centers often make
  • Working with a vendor that offers strategic support

If you’d like to find out more about Glance, visit Glance.

Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Artificial IntelligenceCCaaSChatbotsConversational AIGenerative AI

Share This Post