In this session we discuss the following:
- Why Microsoft see such an opportunity within the contact center space
- The Nuance-enabled features help differentiate the solution
- Further exciting features of the Microsoft Digital Contact Center
- The future for Microsoft and Nuance in CCaaS
If you’re looking for more information on this topic, read our article: Microsoft Launches a Digital Contact Center Platform
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.
