The Latest BIG News: Avaya’s Bankrupcy, Activist Investors at Salesforce, and Zoho In UCaaS

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world

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Published: February 23, 2023

Charlie Mitchell

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CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by four prominent CX analysts to dissect the latest stories from the space – including news from Avaya, RingCentral, AWS, Zoho, and Salesforce.

In this edition, our CX experts include:

  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Dave Michels, Prinipal Analyst at Talking Pointz
  • Patrick Watson, Head of Research at Cavell Group
  • Martin Schneider, Head of Research at Annuitas Research

Miss episode four? If so, catch up here: The Latest on Avaya, AWS, and ChatGPT.

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