The Latest on Zoom’s AI Assistant, Twilio’s Losses, & a Possible RingCentral-8×8 Merger

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world

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Published: June 2, 2023

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by four prominent CX analysts to dissect the latest stories from the space – including news from Zoom, Twilio, Lifesize, RingCentral, and 8×8.

In this edition, our CX experts include:

  • Dave Michaels, Lead Analyst at TalkingPointz.com
  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, Principal at Valoir
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research

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