CallMiner Appoints New Chief Revenue Officer

Benedetto A. Miele joins to expand the company’s share of the conversation intelligence market

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CallMiner Appoints New Chief Revenue Officer
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Published: July 15, 2022

Sandra Radlovački

Sandra Radlovački

CallMiner has announced that Benedetto A. Miele has joined the company as Chief Revenue Officer.

Miele will focus on expanding CallMiner’s share of the conversation intelligence market with through partnerships and acquisitions.

Paul Bernard, President and CEO of CallMiner, said: “With Ben’s exceptional sales leadership and revenue growth experience across a range of verticals, he’s a welcomed addition to the CallMiner executive team.”

“I look forward to working with him to continue to scale our sales organization and accelerate CallMiner’s adoption in the market.”

Before joining CallMiner, Miele was the SVP of Global Sales and Customer Success at Humanyze, a workplace analytics provider.

At Humanyze, Miele focused on increasing sales, expanding product implementations, and helping customers navigate the future of work.

Benedetto A. Miele
Benedetto A. Miele

Miele also held leadership positions at Vestmark, Workhuman, and Webhire, the latter acquired by Kenexa.

He said: “Companies are faced with tremendous opportunity to drive insights and intelligence from the conversations they’re already having with their customers.”

“With CallMiner’s ongoing innovation and established industry leadership, I believe we have a greenfield opportunity to expand our footprint with new customers.

“I’m pleased to be joining a great team and am ready to get to work delivering the value of CallMiner to organizations worldwide.”

Elsewhere, CallMiner has recently launched a set of workforce intelligence capabilities to improve overall contact centre performance.

Brands mentioned in this article.

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