Cloud provider LiveVox has launched a new partner programme – ACTivate – to provide channel partners with specialist tools for marketing and selling LiveVox’s omnichannel capabilities.
Dan DeLozier, Head of Global Channel, LiveVox, said: “We’ve seen incredible momentum in the channel over the last year – this is the right time to launch ACTivate and demonstrate LiveVox’s commitment to our growing ecosystem of valued partners.”
“We built ACTivate on top of LiveVox’s best-of-breed, single pane of glass platform, allowing LiveVox to drive growth with our partners – from supporting regional sales teams, to expediting partner onboarding, to comprehensive demand generation and marketing, including events and digital campaigns.
“The programme is purpose-built and highly customized to meet the individual needs of our partners – from recruitment to revenue, with hands-on support every step of the way.”
The channel programme is available to LiveVox’s partners across the US and Canada.
The benefits of the programme enable companies to leverage pre- and post- sales support through assigned regional channel teams, annual business planning, a comprehensive demand generation suite and more.
Louis Summe, CEO of LiveVox, said: “LiveVox is committed to growing our ecosystem of channel partners – ACTivate is a strategic investment that will make it even easier for our partners to work with us.”
“Consumers expect a seamless customer experience when they’re interacting with a brand – whether it’s via the web, by phone, or even through a virtual agent – the contact center is at the center of this evolution.
“Our full CCaaS suite integrates omnichannel, workforce engagement management, analytics, and AI into a powerful command center that gives enterprises complete visibility into contact center operations and performance.
“We’re excited to expand our channel program and increase the reach of our solutions by working side by side with our partners.”
In efforts to expand its sales reach, LiveVox has partnered with PlanetOne to offer its solutions to PlanetOne’s US channels partners.
