PCI Pal has partnered with CCaaS solutions provider Odigo to enable its customers to access PCI Pal’s payment security solutions for voice, chat, social, email, and other contact centre interactions.
Odigo has recently launched the new Odigo Connect Marketplace, which enables organisations to download a wide range of CCaaS-related solutions. PCI Pal’s payment security solution is the latest addition to the Marketplace, aiming to meet omnichannel security needs.
Darren Gill, CRO at PCI Pal, said:
We are delighted to be part of the launch of the Odigo Connect Marketplace platform. Our partnership enables Odigo’s customers to easily access secure payment solutions that support a true omni-channel approach.
“With the release of the new PCI DSS 4.0 standard, organizations are facing increased compliance obligations, we are therefore delighted to be working with Odigo to offer its customers integrated solutions to protect payments.”
In efforts to expand its customer base, PCI Pal has recently partnered with VoiceFoundry and Five9.
Dominique Toubin, VP Channels & Alliances at Odigo said: “PCI Pal has developed a formidable reputation for supporting global organizations with their omnichannel payment security needs. We are therefore delighted to partner with PCI Pal and offer its state-of-the-art payment security solutions, as part of our powerful new Odigo Connect Marketplace.”
Odigo will also continue to enhance its native contact centre solutions, recently upgrading its conversational AI capabilities by teaming up with Google Dialogflow CX.
