Teleperformance UK Partners with PCI Pal

Sandra Radlovački

The deal enables Teleperformance customers to leverage secure payment solutions

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Teleperformance UK Partners with PCI Pal

Secure payment solutions provider PCI Pal has partnered with Teleperformance UK, an omnichannel customer service BPO and solutions vendor.

The deal will see the integration of PCI Pal into Teleperformance platforms, enabling their clients to access PCI-compliant payment handling processes.

PCI Pal offers solutions that serve a broad range of channels, including telephone, web, email, mobile, and more.

Darren Gill, CRO at PCI Pal, said:

“Our technology is integrated with Teleperformance’s telephony, allowing us to deliver PCI Pal’s full portfolio of payment security solutions seamlessly to global merchants.

“The choice of consumer payment methods are, however, expanding and the preferred payment channels can differ from country to country. We are therefore enabling Teleperformance to securely process payments regardless of the method being used. This enables a seamless payment transaction for Teleperformance, with the added assurance that compliance rules are being met regardless of the payment type.”

Thanks to the cloud-native nature of PCI Pal platform, with servers in multiple geographical locations, Teleperformance customers can comply with data sovereignty, providing payment methods relevant to a given territory.

Damian Milligan, Transformation and Innovation Principal Consultant, Teleperformance, said, “Teleperformance has constantly evolved its services to meet the needs of our global enterprise customers over the past four decades.

“As mobile and ecommerce, open banking and alternative payment methods evolve, our partnership with PCI Pal will provide additional reassurance to our enterprise customers that we continue to provide the highest levels of payment card industry compliance and innovation regardless of the payment method selected by their customers.”

PCI Pal has consistently worked on expanding its customer base through numerous partnerships, the most recent one being with CCaaS solutions provider Odigo.


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