the voice of customer experience technology
Front pagesponsored · MiaRec
12 Mar 2024 · 1 min read

Generative AI In Conversational Analytics: A Demo & Discussion

Watch on YouTube. CX Today's Charlie Mitchell introduces a demo of how GenAI is augmenting conversational intelligence solutions. He then speaks to John Orti...

Watch on YouTube.

CX Today's Charlie Mitchell introduces a demo of how GenAI is augmenting conversational intelligence solutions.

He then speaks to John Ortiz, Technology Sales Manager at MiaRec, who put the demo together, to go through some of the video's key talking points.

These include:

  • What benefits can companies expect by implementing your solution?
  • How long will it take businesses to set this up in their contact centers?
  • What guardrails have you put in place to mitigate GenAI risks?
  • What's next for MiaRec in terms of GenAI innovation?

To learn more about MiaRec's conversational intelligence solutions, visit their website.

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
more from MiaRec · sponsored

3 Use Cases for GenAI in Contact Center Quality Assurance (with Demos!)

30 Jul 2024
matches this topicVonage Integration with ServiceNow Addresses the "Two-Desktop" Challenge8 Jul 2026matches this topicInside Intelligent Workspace: How Vonage Is Rebuilding Agent Experience for a Multi-CRM, AI-Driven Era6 Aug 2026