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Front pagesponsored · Intermedia
30 Jun 2022 · 1 min read

Intermedia Drives Business Transformation with a CX-First Mentality

CX Today's David Dungay hosts Koray Parmaks, VP of CCaaS , Intermedia and Robin Gareiss, CEO, Metrigy. In this session we discuss the following: What contact...

CX Today's David Dungay hosts Koray Parmaks, VP of CCaaS, Intermedia and Robin Gareiss, CEO, Metrigy.

In this session we discuss the following:

  • What contact center buyers actually want today
  • How to adopt a customer-first mindset
  • The future of interactions in the contact centre

If you're looking for more information on this topic visit: https://www.intermedia.com/

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