CX Today's Charlie Mitchell hosts Robert Oscanyon, Senior Director of Product Marketing for CCaaS at Intermedia.
The video forms part of our Big CX Update series, where we find out all the latest from a series of prominent CX companies.
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1 Jul 2024 · 1 min read
Intermedia Rethinks Contact Center Sentiment Analysis, Discusses Its Roadmap (Big CX Update 2024)
Watch on YouTube. CX Today's Charlie Mitchell hosts Robert Oscanyon, Senior Director of Product Marketing for CCaaS at Intermedia. The video forms part of ou...
In this episode, we talk everything Intermedia, discussing:
- Which products and services are resonating most with customers?
- What's on the roadmap, and how will that roadmap benefit customers?
- The rising tech trends that are most impacting CX teams.
To view the rest of our Big CX Updates, click here.
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