CX TV
MaxContact Builds “Useful AI” for Contact Centers (Big CX Update 2024)
The AudioCodes Voca Conversational Interaction Center Goes Omnichannel (Big CX Update 2024)
UJET Helps Companies Reimagine Their Use of AI in Customer Experience (Big CX Update 2024)
Enghouse Interactive Pledges to Solve “Real World Problems” with AI (Big CX Update 2024)
8×8 Sees “Huge Appetite” for AI & Automation, Introduces Engage (Big CX Update 2024)
Avaya on Simplifying Its Product Names & Its Roadmap (Big CX Update 2024)
Five9 on the “Runaway Success” of Its AI Summaries Solution (Big CX Update 2024)
Puzzel on Launching Its CX Platform & the Second SaaS Wave (Big CX Update 2024)
evaluagent Unveils Its Predictive NPS Score (Big CX Update 2024)
MiaRec Introduces a Prompt Designer to Enhance Contact Center GenAI (Big CX Update 2024)
ULAP on Smart Exchange & Avoiding Expenditure on Unused SaaS Apps (Big CX Update 2024)
Intermedia Rethinks Contact Center Sentiment Analysis, Discusses Its Roadmap (Big CX Update 2024)
AssemblyAI Introduces Its Next-Gen Speech AI Models & What Sets Them Apart (Big CX Update 2024)
CallTower Shares Its Successes, Roadmap, and Industry Trends (Big CX Update 2024)
Content Guru’s Agent Assist AI set for “Hockey Stick Growth” (Big CX Update 2024)
ComputerTalk on Its Contact Center AI & Analytics Innovations (Big CX Update 2024)
