the latestthe last 30 days, newest first · then the briefs · no algorithm
Analysis & interviews.
4 stories · last 30 daysWednesday 23 September
Why Claudeforce Indicates CRM Complexity Is Breaking Customer ExperienceInterview· CRM & Data · 23 Sept 2026Monday 14 September
CRM's Next Challenge Is Making Customer Context Useful to AI AgentsvideoInterview· CRM & Data · 14 Sept 2026Wednesday 9 September
5 Questions to Ask Before You Buy an AI-Ready Customer Data PlatformSponsored· CRM & Data · 9 Sept 2026Tuesday 1 September
Where Does the CDP Fit in an Agentic AI Strategy?videoSponsored· CRM & Data · 1 Sept 2026that’s the last 30 days of stories · the front page curates; this page doesn’t
and in briefthe announcements, sixty words each
No briefs right now. When a release is worth sixty words, it lands here.
everything older than 30 days · analysis & interviews only · in this beat