the latestthe last 30 days, newest first · then the briefs · no algorithm
All of it.
11 stories · last 30 daysWednesday 23 September
Why Claudeforce Indicates CRM Complexity Is Breaking Customer ExperienceInterview· CRM & Data · 23 Sept 2026Tuesday 22 September
Optimove AI Is Betting Big on Agentic Marketing. Most CRM Teams Aren’t ReadyExplainer· CRM & Data · 22 Sept 2026Monday 21 September
CRM’s Great Escape: Salesforce, HubSpot, Zeotap, and Zendesk Redraw the Data BattleNews· CRM & Data · 21 Sept 2026Monday 14 September
CRM's Next Challenge Is Making Customer Context Useful to AI AgentsvideoInterview· CRM & Data · 14 Sept 2026Wednesday 9 September
Customer Context Becomes CRM’s Next Competitive BattlegroundNews· CRM & Data · 9 Sept 20265 Questions to Ask Before You Buy an AI-Ready Customer Data PlatformSponsored· CRM & Data · 9 Sept 2026Tuesday 1 September
Where Does the CDP Fit in an Agentic AI Strategy?videoSponsored· CRM & Data · 1 Sept 2026Thursday 27 August
Salesforce’s Claudeforce Deal With Anthropic Points to What Comes After the CRM UINews· CRM & Data · 27 Aug 2026Marc Benioff Maintains "There is No SaaSpocalypse" as Salesforce Argues AI Models Need SoftwareNews· CRM & Data · 27 Aug 2026that’s the last 30 days of stories · the front page curates; this page doesn’t
and in briefthe announcements, sixty words each
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