CX Today’s Charlie Mitchell hosts Peter Broeckx, EMEA Sales Director for Contact Center at AudioCodes.
We introduce a host of contact center trends for 2024. Before focusing on five specifically:
- CCaaS Migrations
- Microsoft Teams Contact Centers
- Click-to-Call & Click-to-Chat
- Voice-First Conversational AI
- Business Continuity
For more from the AudioCodes team, visit AudioCodes website.
Check out their Contact Center Innovation page here.
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