How to Optimise your CX with Automation

CX Today's David Dungay hosts Emily Bristow, Global Head of Professional Services and Customer Success at SS&C Blue Prism as part of our CX Trends series

How to Optimise your CX with Automation - CX Trends
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Published: July 10, 2023

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CX Today’s David Dungay hosts Emily Bristow, Global Head of Professional Services and Customer Success at SS&C Blue Prism as part of our CX Trends series.

In this session we discuss the following:

  • Where are the most fruitful opportunities for the application RPA in customer experience?
  • After identifying these opportunities, what is the next step for CX teams in getting started with RPA?
  • What should a business look for in an RPA tech partner?

To view the rest of our CX Trends sessions, click here.

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