the voice of customer experience technology
Front pagesponsored · PolyAI
CX Intelligence3 Jun 2025 · 1 min read

Can You Distinguish Between This AI Voice Agent and a Real Person?

Ever wondered if you’re speaking to a real person or an AI-powered voice agent? In this exclusive interview, we sit down with Nikola Mrkšić, CEO of PolyAI to...

Ever wondered if you’re speaking to a real person or an AI-powered voice agent?

In this exclusive interview, we sit down with Nikola Mrkšić, CEO of PolyAI to explore the cutting-edge technology behind conversational AI that sounds incredibly human.

PolyAI’s advanced voice assistants are revolutionizing customer interactions, delivering seamless, natural conversations that rival real human agents. But can you tell the difference? Watch as we put their AI to the test!

  • How does PolyAI create human-like voice agents?
  • Can businesses trust AI to handle customer service?
  • The future of AI-driven customer experience

Join us as we dive into the world of AI voice technology and discover how PolyAI is shaping the future of customer interactions.

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