the voice of customer experience technology
the latestthe last 30 days, newest first · then the briefs · no algorithm

All of it.

7 stories · last 30 days
Tuesday 22 September
Is This The End For Influencer Marketing?videoInterview· Community CX · 22 Sept 2026
Tuesday 15 September
How Can Community Platforms Turn Peer Engagement Into Retention?Explainer· Community CX · 15 Sept 2026Why AI Recommendations Still Need RedditvideoInterview· Community CX · 15 Sept 2026
Thursday 3 September
Can Sprinklr Customers Keep Up With Its AI-Powered CX Ambitions?News· CX Intelligence · 3 Sept 2026What Does the OpenAI Hack Mean for Salesforce and other CRM Communities?Explainer· Community CX · 3 Sept 2026
Tuesday 1 September
The Fake Customer Problem: Can AI Influencers Undermine Community Trust?Interview· Community CX · 1 Sept 2026
Thursday 27 August
What Does Brazil’s Discord Lawsuit Mean for Digital CX?News· Community CX · 27 Aug 2026

that’s the last 30 days of stories · the front page curates; this page doesn’t

and in briefthe announcements, sixty words each

No briefs right now. When a release is worth sixty words, it lands here.

everything older than 30 days · in this beat