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CX Transformation During a Pandemic

Rob Scott
Rob Scott

UC Today's Rob Scott hosts Colin Campbell, Strategic Acquisitions Director at Olive

December 4, 2020
Insights

Watch and subscribe on YouTube.

In this session we discuss the following:

  • How are end customers approaching CX in 2020? 
  • What challenges are Olive’s customers facing?
  • How is Olive addressing these challenges?
  • How will CX play out in 2021?

If you’re looking for more information on this topic visit Olive. 

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. 

 

Digital TransformationVideo

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Watch and subscribe on YouTube. In this session we discuss the following: Where is AI having the biggest impact in the Contact Centre How customers can approach implementing AI into their business Using analytics to help improve CX and business outcomes If you’re looking for more information on this topic visit Enghouse Interactive. Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. 

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