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CX TV
The Latest on Oracle’s New Communications Platform, High-Profile Chatbot Fails, & HubSpot
Contact Centre
The Latest BIG News from Oracle, Google, RingCentral, & HubSpot
Data & Analytics
The Latest BIG News from Cisco, Twilio, HubSpot, AWS, & Vonage
Big CX News from Microsoft, Amazon, & Webex
The Latest BIG News from Twilio, Vonage, Microsoft, & Salesforce
Voice of the Customer
The Latest BIG News from Genesys, Salesforce, & Pegasystems
BIG CX News – The Latest on Twilio’s CEO Change & Zendesk’s Klaus Acquisition
The Latest BIG News from Microsoft, Twilio, Salesforce, & Zoom
WFO
The Latest BIG News from Twilio, Zendesk, Calabrio, & Microsoft
The Latest BIG News from AWS, Verint, Salesforce, & NICE
BIG CX News – The Latest on the Zoom-Five9 Acquisition Rumors & RingCentral’s CEO Departure
The Latest BIG News from RingCentral, Salesforce, Genesys, & Gartner
The Latest BIG News from Five9, Zoom, Twilio, & Verint
The Latest BIG News from AWS, Google, Adobe, & CX Today
The Latest BIG News from Zoom, Verint, Salesforce, & AWS
The Latest BIG News from Microsoft, Cisco, NICE, & Salesforce