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The Latest on Zoom’s AI Assistant, Twilio’s Losses, & a Possible RingCentral-8×8 Merger
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Big CX News from Zoom, Sprinklr, AWS, & Qualtrics
CRM
Big CX News from Cisco, Meta, Lifesize, & Twilio
The Latest Big CX News on Private GPT, Alexa 2.0 & the ‘Godfather of AI’
Data & Analytics
Big CX News from Salesforce, RingCentral, Microsoft, 8×8 and Five9
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Big CX News from Avaya, Salesforce, Slack and Gartner
Big CX News from Microsoft, AWS, and SAP
Big CX News from Salesforce, Zoom, and Twilio
Big CX News from AWS, Bandwidth, Concentrix
Big CX News from Microsoft, Google, and Sprinklr
The Latest BIG News Meta, Qualtrics, and Salesforce
Big CX News from Avaya, Google, and InMoment
Big CX News from Microsoft, Meta, and Qualtrics
Big CX News from Salesforce, Domo, and Genesys
Big CX News from OpenAI, SAP, and Salesforce
Big CX News from Salesforce, Five9, NICE, and Medallia