CRM News

CRM

ServiceNow Officially Enters the CRM Market

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

SAP Unveils a New Point of Sale Solution, Connects the CX Ecosystem

CRM

What Is ServiceNow University? An Introductory Guide

CRM

Elon Musk Questions the Name ‘Salesforce’; Benioff Responds with an Impromptu ‘Agentforce’ Rebrand Idea

CRM

Salesforce on Its New Agentforce Pricing Model, Rebranding Einstein One

CRM

Salesforce Debuts Agentforce 3: The Top Takeaways

CRM

15 Use Cases for Generative AI in Marketing

Conversational AI

Big CX News from NiCE, Genesys, Salesforce, & Gartner

CRM

Salesforce Hikes Its Prices, Aims to Mitigate High AI Integration Costs

CRM

Salesforce Is Not the Only Tech Provider Blocking AI Tools from Enterprise Data

Conversational AI

Bombshell Study Finds That Global Contact Center Agent Roles Will Increase, Not Decrease Over the Next Three Years

CRM

15 Use Cases for Generative AI in Sales

Conversational AI

Big CX News from Salesforce, Zoom, Talkdesk & Five9

CRM

Salesforce Blocks Competitors from Using Slack Data: So What?

CRM

Salesforce Debuts Agentic Self-Service, Aims to “Revolutionize” Customer Portals

CRM

Big CX News from Salesforce, HubSpot, Adobe, & Everise

CRM

Salesforce Scoops Moonhub Employees, But Denies Acquisition