CRM News

CRM

HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users

CRM

ServiceNow Is Co-Innovating With CCaaS Leaders: Why?

CRM

SAP & Microsoft Preview the Integration Between Joule and Copilot

CRM

Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers

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“The Future Is Here”: AWS Previews the Salesforce Contact Center with Amazon Connect

CRM

Will Amazon Enter the CRM Space In 2025?

CRM

ServiceNow Shares Plans to Hire Up to 3,000 People

CRM

Marc Benioff on “Dumpster Fire” Layoffs & How Salesforce Bounced Back

CRM

HubSpot’s Acquisition of Frame.ai Bolsters Breeze & Its AI Scalability

CRM

15 Customer Experience Technology Predictions for 2025

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10 CRM Platform Providers to Watch Out for in 2025

CRM

HubSpot Ventures Makes Agentic AI for SMBs a Primary Investment Goal for 2025

CRM

Salesforce Announces Agentforce 2.0: 5 Big Talking Points

CRM

Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown

CRM

18 Use Cases for Agentic AI in Customer Experience

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Big CX News from Salesforce, HubSpot, Microsoft & Five9

CRM

Salesforce Expands Service Cloud with Employee Service

CRM

Klarna Didn’t Replace Salesforce & Workday with AI; It Replaced Them with Alternative SaaS Apps