Optimising Conversations for Next-Gen CX

CX Today's Rob Scott hosts Andy White, CEO, at Contexta360

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Last Edited: December 3, 2021

Rob Scott

Rob Scott

Watch on YouTube.

  • In this session we discuss the following:
  • Will the agent experience trend continue into 2022?
  • Have most organisations gone as far as they can with automation?
  • What’s the role of AI in analytics and conversational Insights?
  • How is Contexta360 technology able to meet the demands of today’s contact centre and CX environments?

If you’re looking for more information on this topic visit Contexta360.

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